About us

We are a leading online travel company in India providing a 'best in class' customer experience with the goal to be 'India's Travel Planner'. Through our website,www.anexholidays.com, our mobile applications and our other associated platforms, leisure and business travelers can explore, research, compare prices and book a wide range of services catering to their travel needs. Since our inception in 2024, more than 5000 customers have used one or more of our comprehensive travel-related services, which include domestic and international air ticketing, hotel bookings, homestays, holiday packages, bus ticketing, rail ticketing, activities and ancillary services. With over 6 hotels contracted across India, we are India's largest platform for domestic hotels.

"Anex", which means "Unique" in Hindi, is one of India's most well-recognized and awarded brands. Among others, we have won multiple awards from the Ministry of Tourism, Government of India, including the National Tourism Award for "Outstanding Performance as a Domestic Tour Operator" in Category I (Rest of India) for the assessment year 2014-15; three awards at the India Tourism Awards for 'Outstanding performance as a Domestic Tour Operator (Rest of India)','Outstanding performance as a Domestic Tour Operator in Jammu and Kashmir' and 'Outstanding performance as an Inbound Tour Operator-Cat C in 2013 & the 'Best Domestic Tour Operator' award in 2010. Some other industry awards are: ET ("Economic Times") Brand Equity's Most Trusted Online Travel Brand of 2015; Travel & Hospitality named us the Most Outstanding Online Company: business to consumer or B2C; and in 2024, , we were recognized by Matrixlab as the Most Popular Brand in Travel & Leisure Category and in 2024, Anex won the award for 'Best Travel Website' in IAMAI's Annual India Digital Awards.

We are dedicated to ensuring a superior user experience on our platform and a critical component of that is customer service. We provide customer support at all stages of our customer's journey – before, during and after. Our customer "touch-points" include our website, mobile platforms, retail stores, call centres, a network of over 17,000 agents across India addressing the needs of a large fragmented market of travel agents and a portfolio of B2E clients across India employing over 4 million people.